- Regular orders are usually shipped within 3-4 weeks of being placed.
- Hula Nation ships 3 times during the week. Days vary depending on frequency and volume of orders.
- USPS Priority Shipping usually takes 2-3 days to be delivered once package is mailed. A tracking number will be automatically emailed to you once package is shipped.
- Shipping USPS priority includes up to $100 in insurance. If you feel that your package has been lost in the mail, please contact USPS to start a claim.
- Please direct any questions to firstname.lastname@example.org
- If your order is damaged when you receive your package, please take a photo of the damage item and send the photo to email@example.com as soon as possible. We will replace any damaged items as quickly as possible, if the damage is our fault. Hula Nation is not responsible for orders damaged during shipping.
- No returns will be accepted on orders unless a mistake is made on our part. At that time we will use every means possible to correct the mistake and have your replacement order shipped to you as soon as possible. Exceptions will be made on a case by case basis.
- Only items purchased through the Hula Nation website or at a Hula Nation event are eligible for returns or exchanges.